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MASTER MADE
General Info

Industry Breakdown

Activations / Experiential

40%

Arts & Entertainment

15%

Retail & Hospitality

15%

Architecture

15%

Other

15%

Hours

Mon.

7 AM - 10 PM

Tue.

7 AM - 10 PM

Wed.

7 AM - 10 PM

Thu.

7 AM - 10 PM

Fri.

7 AM - 10 PM

Sat.

10 AM - 7 PM

Sun.

10 AM - 7 PM

Address and Phone

764 5th Ave

Brooklyn NY 11232

info@mastermadenyc.com
212-616-3669

  • Can you handle large-volume production runs?
    Absolutely! We have the capacity to handle both small-batch and large-scale production runs. Our advanced equipment and experienced team ensure consistency and quality at any scale.
  • Do you provide shipping and installation services?
    Yes, we offer worldwide shipping and logistics support for completed projects. For specific installations, we can either provide installation services or work with your team to ensure seamless assembly on-site.
  • Can you work with specific materials for custom projects?
    Yes, we work with a variety of materials, including metals (aluminum, steel, stainless steel), wood, plastics, composites, and glass. If you have a specific material requirement, our worldwide sourcing capabilities and industry partners are a crucial asset for one of a kind builds.
  • Can you help refine or improve my existing designs?
    Absolutely! Our design team can review your existing designs and provide recommendations to improve functionality, aesthetics, or manufacturability. We collaborate closely with clients to ensure the final product is above expectations.
  • What are your payment terms and options?
    We offer flexible payment terms based on the scope and timeline of your project. Payment methods include credit card, bank transfer, and company checks. Specific terms will be outlined in your project proposal or contract.
  • Do you provide samples or prototypes before starting full production?
    Yes, we can provide mockups, prototypes, or samples to ensure you’re satisfied with the design and quality before moving forward with production. Prototyping helps reduce risks and aligns expectations for the final product.
  • How do I get a quote for my project?
    You can request a quote by filling out our Request for Proposal (RFP) form on the top right corner of our website or by contacting us directly via email or phone. Be sure to provide detailed information about your project, including dimensions, materials, quantities, and any design files.
  • Can you work with my team remotely?
    Yes, we frequently collaborate with clients remotely, providing updates and feedback via email, video calls, and project management tools. Our team ensures clear communication and alignment throughout the project lifecycle for a worldwide client base. Our local presence provides added support for any in person requirements, walk throughs, and site visits.
  • Do you offer rush services for urgent projects?
    Yes, we understand that some projects require expedited timelines. While rush services may incur additional costs, we will work with you to accommodate your deadlines without compromising quality.
  • What services does your company provide?
    We specialize in CNC machining, water jet cutting, laser cutting, metal forming, welding, prototyping, and surface finishing. Our expertise spans a wide range of industries, including arts, retail, events, architecture, and more. We also provide design support and full assembly services for custom projects. Our true specialty is taking on custom projects no one else can.
  • Do you have experience working with high-profile or confidential projects?
    Yes, we have extensive experience handling high-profile and confidential projects for some of the world's top brands, venues, and celebrities. Our team is trained to maintain discretion and follow any necessary confidentiality agreements to protect your proprietary information.
  • What file formats do you accept for design submissions?
    We accept a variety of file formats, including CAD files (.dwg, .dxf, .stp), PDFs, and other common design file types. If you’re unsure, feel free to contact us for assistance.
  • Can you handle projects that require multiple fabrication processes?
    Yes, we excel at managing projects that require a combination of fabrication processes, such as CNC machining, water jet cutting, welding, and finishing. Our in-house capabilities ensure seamless integration and quality control.
  • What is your typical project turnaround time?
    Turnaround times depend on the complexity and size of the project. For small to medium-scale projects, the average completion time is 2-6 weeks. Larger or more intricate projects may take longer. We’ll provide a detailed timeline after reviewing your requirements.
  • What sets your company apart from others in the industry?
    Our combination of cutting-edge technology, skilled craftsmanship, and a customer-focused approach sets us apart. We work closely with clients to ensure every project is tailored to their needs, and we pride ourselves on delivering exceptional quality, precision, and creativity in every piece we fabricate.
  • What industries do you serve?
    We serve a wide range of industries, including arts, retail, events, corporate, hospitality, exhibition, architecture, residential, technology, and entertainment. Our versatile fabrication processes allow us to meet the unique needs of each sector.
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